Real Customer Reviews Collected by Ekomi on behalf of Hamiltons Chocolates


Very good and chocs are stunning. quick post very happy


Great looking product personalised and fast delivery easy to buy, would use again.


I would definitely reccomend you to anyone, The chocolate pizza was perfect for a gift for a work friend who was leaving us, she loved it and everyone said it was very tasty :)


Quick delivery.


Fast service.


you did me very proud - it came in a plain delivery box and so no one knew what they were and when my husband opened them for his birthday he was so pleased - they actually look very expensive in their fancy wrapping and he commented on how nice they were - i will certainly be ordering again - also prompt delivery - WELL DONE AND THANK YOU


A first class service supplying wonderful handmade chocolates to my shop - perfect!!


I found the service excellent,and a lady who rang me personally when one of my choices was unavailable was very helpful. last but not least the chocs are lovely.


Excellent chocs - wish I had ordered twice as many!


Been a customer at Hamiltons for many years and recently started buying online. First class products and first class service. staff at Broadway are great and have recommended the company on many occasions


Service excellent; product very good. The flat box for 48 chocolates has a good top but rather floppy base.


Easy to order and great being able to pay with Paypal makes it much easier. I love the Lime cups my most favourite chocolate in the world.


Ordered my consignment of chocolate on a Sunday afternoon and it arrived less than 48 hours!! Excellent service - highly recommended!!


I cannot find fault with any of the procedures you carry out at present. The staff, packaging and the goods are all excellent. I would certainly recommend you to others.


Gift arrived in 3 days. Well protected for delivery and classy product packaging. Would recommend. Maybe a little pricey but pay for what you get and a very worthwhile treat.


Excellent service ,lovely thank you x


Chocolates received as advised. Good quality truffles - although adding dark chocolate truffles to the range would be a major plus.




all i can say is they thought it was brill press 4 son


Chocolates were expensive,but luxury and the best the recipient had ever tasted.Delivery was quick and the service throughout was absolutely excellent.They were sent as a very special get well gift and i am so glad that i chose Hamiltons


Great service, no improvements needed


Your chocolate bar arrived in supper quick time and was very well packed so there was no chance of any damage. I loved the fact that I could have an individual message written on it as it was for a neighbour's son's eighteenth birthday ( a very difficult thing to buy for!!!) and was a great success when I handed it over (with a suitable bottle). It cause much comment as to where I had found it and you may well be getting some custom from his mother in the future! Thank you so much, it was a great hit!


Excellent chocolates


An excellent service and the product was superb. My friend was delighted with the gift. The chocolates arrived within the time as stated and in very good condition. A very good gift idea for any occasion. Thank you


Hamiltons Chocolates are by far the most delicious confectionery and a much appreciated gift.


Excellent service, quick delivery kept up to date at all time as to the order.


My order was dealt with swiftly and arrived in very good time. Great to support a British concern. The box of chocs look great, the box giving the impression that the chocs are luxury ones and a bit special. They are a gift so will not be tasting them. Would definitely recommend.


Excellent service and fast delivery. First time user and would certainly come back again.


Ordering was so easy and contact was made as I had ommitted a delivery address. Delivery first class along with packaging of the goods being very good. I would definately recommend Hamilton Chocolates for the superb service and chocolates were delicious. Carry on the good work!


I incurred no problems.ordered goods delivered &left in porch as requested.


The website, service and delivery were excellent. The product itself, a chocolate pizza, was slightly smaller than I expected; it was 7" wide as advertised, but was very thin. Overall, good experience.



Web site very user friendly. Great email notifications. Prompt delivery. Sufficient packaging. Fabulous Chocolate Pizza. Daughter happily speechless! Will definitely view and order again. Living quite close I will make the effort to visit the shop.


Very quick delivery by first class post, excellent customer service.


First Contact: V Good Setting up account: not so easy Ordering On Line: All OK


One of the nicest, if not the nicest, chocolatiers I have tried, Shipping was very fast and my chocolate arrived in perfect condition, Very pleased with my service.


You have always given exceptional service and been very helpful and would certainly recommend to all.


Excellent, my niece loved it - so much nicer than a Chocolate Egg.




The products were exactly as described. They were promptly delivered and were very safely packaged so there was no damage to the delicate eggs upon delivery. The uniqueness of the products make them an excellent present. I highly recommend Hamiltons Chocolates.


Superb service, delivery excellent and superb product, have used this company via retail outlet for many years and will continue to use them for many years to come online.


Products look great and good value compared to competitors. Email communication was good once order was placed and despatched - very reassuring. As people will generally be ordering gifts I would suggest making it clear whether invoice will be included in the parcel, how it will be packaged when it arrives etc.


I was very happy with the service. I ordered on a Wednesday and was sent an email straight away to say one of my items wouldn't be ready until Monday and was that ok. I received the order 2days later which was fine. I will definitely be ordering again and wouldn't hesitate to recommend to others.



I ordered a 16 Amaretto truffle gift box and although the chocolates tasted great, my wife and I could not taste any Amaretto so think I just i just had chocolate truffles.


Completely satisfied - good service as always!!


Very happy with the whole procedure nothing more to add.


Very good service arrived before time and the packaging was very good. It was a present .

Clare Murphy (Tring) 05/02/2012

"Hi Andrew, The pizza's arrived on Saturday as promised. They were ordered for my daughter's 12th birthday at a pizza restaurant. We put them on the table and she was really surprised. They were a huge success and DELICIOUS so we will certainly order more. A few of the girls asked for the details too! Thank you for a great service.

Peter Crowe (Bury) 01/02/2012

"Hi Andrew, Thank you for your prompt and reassuring response, it was much appreciated.As is the way with the world these days the goods arrived today to much praise as to the quality of the chocolate from my better half – so thank you.

Stuart Cooper (Stoke on Trent) 26/01/2012

"Dear Sir or Madam, I am emailing you to thank you for your absolutely delicious chocolates. Our 8 year old granddaughter Katie would also like to thank you. (Thank you!). Katie is a very fussy eater and drinker and it is very hard to please her when it comes to food and drink. She won't eat just anything put in front of her like some kids do. (Well she does eat anything but all the wrong anythings.) The other day I was given a few of your chocolates that a relative had brought for me. I have never had any before. I can't remember where she said she had them from but what mouthful I had tasted absolutely delicious. Then Katie asked if she could "have a little taste please" because she had never had any before either. Well. She had more than a little taste. She ate the whole bloomin' lot! And then cried for more. I'm a sucker for a woman who cries so I gave the rest to her mother for her to eat later. (Idiot me!) What could I do? I couldn't deprive a sweet little 8 year old of your tasty chocolate. Because of her fussiness I of course let her have them all. Reluctantly! More fool me although it was for a good cause. Since then she doesn't want to eat anything else. She does but she says it isn't as good as your chocolate. You have turned a young fussy 8 year old into someone who likes Hamiltons Chocolates. Just like her grandad (who hardly had any at all!). Thank you very much for a fantastic product and a refreshing change."

Sonia Sarro (Barcelona) 14/10/2011

"I bought your chocolates in Burford a couple of years ago and found them excellent. I´ve been looking for them unsuccessfully whenever I visit London. I´d like to know if you sell overseas, shipping charges to Barcelona and minimum amount required if any. Thank you, Sonia Barcelona.

Laura Parry (Stratford) 18/04/2011

"I just wanted to drop you a quick line to say what a fantastic time we all had at the hen party event on Saturday 9th April. Anne, the Hen, absolutely loved it and said it was the perfect event for her weekend. You really did make the 2 hours so special, fun and messy for us all, especially the Hen - we were finding chocolate in all kinds of funny places for days! I was wondering if there was a possibility of seeing any of the photos you took of the event for Anne's scrapbook? If you could email me a few pics I'd really appreciate it. Thank you for a fantastic afternoon. With very best wishes Laura)."

Lorraine Smales (Stratford) 14/04/2011

"I would just like to say a BIG thank you to you for hosting our Hen Party at your factory last Saturday - we all had a fab time and enjoyed all the chocolate activities. Wishing you lots of success in the future Lorraine (Mother of the Groom)."

Lisa Hansen (Merseyside) 26/03/2011

"Hi Andrew, Just letting you know my order arrived today. I would just like to take the time to thank you for all the trouble you have gone to, it is very much appreciated. The chocolates are for a gift and look delicious, i am sure i will be making more purchases in the future. Thanks again kindest regards Lisa Hansen."

Edel Corsar (County Antrim) 25/03/2011

"Thanks for your email. I’m quite happy to assemble the Easter Egg all myself. It’s a present for the hubby (so no extra posting onwards) so I will get loads of mileage out of telling him how much effort I had to put in to get him his Liquorice Allsorts Egg!!!! Also – thanks for doing this type of egg I was totally stuck until I found your website and was salivating looking at all the lovely chocolates!!"

Donna Dury (Somerset) 23/03/2011

"My order arrived yesterday all in one piece!! Thank-you for packing it so carefully - it worked! The egg is truly fantastic - I wish it was for me!"

Paul Branley-Cook (Streatham) 16/02/2011

"Hi there Ive just got home after visiting your outlet in Burford and bought some of your Chocolates. The Raspberry, Apricot and especially the Lime which was out of this world I have never tasted anything like it in my life and believe me Ive tasted a vast selection of Chocolate in my time (40 odd years or so). I will spread the word around for you. As a designer of Greetings cards myself I know how much goes into making something you create that extra bit special thats made with love. So congratulations and praise where praise is due. You made a very happy man in Streatham today. Paul"

Teresa Lloyd (Portsmouth) 11/02/2011

"Just a quick email to thank you for the chocolates. We are more than happy with them, they taste delicious and are going down very well!"

Emily Goodacre (Buckinghamshire) 10/02/2011

"Many thanks. I know my parents received theirs today, and I'm about to place another order for a friend who's been in hospital. They're always well received (I think this is order no 6 so far since November; my husband certainly vouches for them, having received some for his birthday!) and I've been very pleased with the service provided."

Linda Boutet (Snowdonia)

"A little shop in Caernarfon has opened quite recently, selling your exquisite creations and I was given a box for my birthday. Each chocolate is like a jewel-case with a delight waiting to be savoured, and I truely think these are the very best coinoisseur chocolates I have ever eaten!".

Alexis Hill (Swindon)

"I have just been presented with some Hamiltons chocolates from a friend. They have to be the nicest chocolates I've ever tasted".

Shaura Matthews (Allardt USA)

"I am pleased to write with complete satisfaction of your handmade chocolates. They were delicious.

Emma Atkinson (Crewe)

"I was recently in Broadway and bought some rum truffles. They were delicious".

Mr P Rowley (Stoke on Trent)

"On a recent visit to Broadway my wife and I tried some of your chocolates, which we thought were wonderful".

Bryony Hedley (Farnham)

"Further to my telephone call this morning, please find enclosed a cheque for 6 champagne truffles and 6 ginger truffles. I have not found any other chocolates to match their excellency."